Academic Technology

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What We Do

The Instructional Lab Support unit is responsible for the installation, maintenance and support of the instructional computer lab environment. This includes technical support for desktop computers, application servers, software trouble-shooting, hardware trouble-shooting, application configuration, desktop security, wireless access, and user access to a variety of lab systems.

This unit provides support for systems functioning within the lab environment and functions as liaison between technical lab staff, the IT Department and the academic departments utilizing instructional labs. Additionally, this unit provides training of lab operations to staff members from other departments that assist with the daily operations of an individual lab.

The Distance Education Support unit is responsible for the centralized support for students accessing online resources. The support desk coordinated by this unit, tracks support calls from students needing technical assistance with Pipeline and Canvas and other campus-supported systems. Support requests received by email, support form, and phone are recorded via a ticketing system. Additionally, support is offered in-person at in the Campus Center, CC225.


Staff

Alexander Torres
Alexander Torres
Academic Technology Support Specialist
Peter Eggli
Peter Eggli
Academic Technology Support Specialist
Janine Draper
Janine Draper
Network Specialist
Ryan Alexander
Ryan Alexander
Academic Technology Support Specialist
Sara Whipple
Sara Whipple
Academic Technology Support Specialist
Eric Allen
Eric Allen
Academic Technology Support Specialist
Norma Bahena
Norma Bahena
Academic Technology Support Specialist
Larry Antoniazzi
Larry Antoniazzi
Academic Technology Support Specialist
A.J. Skiles
AJ Skiles
Academic Technology Support Specialist
E. Erhardt
E. Erhardt
Technology Services Specialist
Javier Nevarez
Javier Nevarez
Technology Services Specialist
Jason Walker
Jason Walker
Director of Academic Technology Support

721 Cliff Drive Santa Barbara, CA 93109-2394    Main Campus Phone: 805.965.0581    © 2016 Santa Barbara City College